Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Topmart. We are committed to delivering your orders quickly and securely across Pakistan.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
- Remote locations may require additional delivery time.
Please note that delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges are displayed at checkout before you complete your order.
- Free shipping promotions may be offered on selected products or orders.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email, SMS, or WhatsApp (if available).
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across most areas of Pakistan, subject to courier service availability.
Delayed or Lost Shipments
If your order is significantly delayed or appears lost, please contact our support team. We will work with the courier service to resolve the issue as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact information.
Damaged Packages
If your package arrives damaged, please take clear photos and contact us within 48 hours of receiving the order.
. We are committed to delivering your orders quickly and securely across Pakistan.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
- Remote locations may require additional delivery time.
Please note that delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges are displayed at checkout before you complete your order.
- Free shipping promotions may be offered on selected products or orders.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email, SMS, or WhatsApp (if available).
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across most areas of Pakistan, subject to courier service availability.
Delayed or Lost Shipments
If your order is significantly delayed or appears lost, please contact our support team. We will work with the courier service to resolve the issue as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact information.
Damaged Packages
If your package arrives damaged, please take clear photos and contact us within 48 hours of receiving the order.